Indian IT firms pitch tools to police rogue AI agents (opens the source in a new tab)

Explainer on Indian IT firms selling AI agent governance: four majors, TCS and Tech Mahindra building control software, HCLTech buying Robotiq.ai and Cognizant launching AI Nexus.
Original graphic: KKReckonsView full size ↗
  • Companies that let AI agent AI software that takes actions on its own, like booking, buying or moving money, not just answering questions. book meetings, fix code and pitch clients now fear the bots could go rogue or reach data beyond their remit. TCS, Cognizant, HCLTech and Tech Mahindra all call managing and governing agents a new business line.
  • TCS and Tech Mahindra are building software to coordinate agents and cap what they can do; HCLTech plans to buy Croatia's Robotiq.ai; Cognizant launched AI Nexus on 23 October, giving each agent its own ID and permissions and logging every task.
  • HFS Research's Phil Fersht says the test is whether Indian firms can own a view on governance rather than resell a Hyperscaler The giant cloud companies (Amazon, Microsoft, Google, Meta, Oracle) that build the biggest data centres.'s stack.
4
IT majors pitching agent control
$7.64bn
TCS September-quarter revenue

Why it matters Agents threaten the headcount model Indian IT was built on. Selling the guardrails turns that threat into a fee, and plays to the process and industry know-how these firms already have.

Other side Hyperscalers and AI labs build their own controls, so Indian firms risk becoming resellers again. Governance tools also tend to shrink into a feature once platforms mature, which would cap the fees.

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