JPMorgan blocks unvetted AI agents from customer accounts (opens the source in a new tab)
- JPMorgan will not let unvetted outside AI agent AI software that takes actions on its own, like booking, buying or moving money, not just answering questions. log in to or operate customer accounts, a spokeswoman confirmed. Agents can see balances read-only through approved connectors such as Plaid, but cannot use customer credentials, move money or pay bills.
- On the earnings call Jamie Dimon said: “You don’t want rogue agents, and there could be thousands of them.” He framed it as a question of who bears the losses.
- No timeline was given for any change.
- Read-only
- access for outside AI agents
Why it matters This is the other side of the Boden argument: the biggest US bank wants agents to arrive on its terms, with liability settled first.
Watch next Whether customer demand for agents pushes the bank to open up, and whether rivals take a looser line.
Source:CNBC (free to read) ↗